fedex survey
Customer Feedback Survey is the official website where you can take the FedEx Survey. If you are a regular customer of FedEx, participating in the survey will allow you to win up to $7 off coupon code. In today’s article, I will give you step-by-step instructions on how to qualify for the survey and how to resolve any issues step by step.

FedEx has taken the initiative called FedEx Customer Survey, which allows the customers to answer your questions and let the company know about their satisfaction with FedEx services. With the help of this survey, the company gets valuable information about the customers and their perspectives on the brand.

If you are a customer, you can win exciting rewards by participating in the FedEx Survey. You can redeem these rewards on most of the FedEx services. However, to be eligible for participation, you must follow some rules. These rules will ensure that you qualify for taking the FedEx Welisten survey.

Today, I will explain to you all about these rules, rewards, steps for taking the survey, and much more. So, without wasting any minutes, let us understand the purpose of the survey.

About FedEx Survey

about fedex survey

FedEx is a leading conglomerate that provides courier delivery, e-commerce, and other services to individuals and a wide range of businesses. FedEx started its operations in 1971 in Little Rock, but now it operates in more than 220 countries. With such remarkable achievement, the company has to take care of millions of customers that regularly use its services. Due to massive operations, it becomes very difficult for FedEx to reach out to customers and ask about their genuine experience using the services.

FedEx Customer Survey is the most convenient way the company can reach out to the maximum number of customers and find out about their genuine experience of FedEx services. The customers need to go to the Welisten FedEx website and spare only 5 to 10 minutes to answer a few questions. They only need an internet-supported device that can connect to the URL.

By conducting the survey, FedEx gets authentic details from the customers about its services. Using this information, the company can know which service requires improvement or changes. In return, the company promises something valuable, such as redeemable coupon codes.

If you are clear with the survey, let us learn more about the rewards you stand to win.

FedEx Survey Rewards

Every company that conducts a survey rewards the customers with something valuable. FedEx also follows this pattern and delights customers by offering coupon codes they can redeem on the services. These codes come with expiry dates, so the customer must redeem them as soon as possible. FedEx provides the below reward to the customers,

  • $7 Off Coupon Code

The reward amount mentioned above depends on the company’s decision and is subject to change. The easiest way to check the current reward amount is your survey invitation or receipt. In your Fedex Welisten invitation, you will have complete detail about the survey and its reward amount, which may be higher or lower.

You now must be clear about the survey rewards. So, let us understand what you would require to take the survey.

FedEx Survey Requirements

  • Link to the official FedEx Survey Website.
  • Internet connection with faster speed.
  • Valid survey invitation or receipt.
  • A device to connect the website, such as a tablet, smartphone, laptop, or computer.
  • The best browser for a great viewing experience.

Following all these requirements, you can easily open the FedEx welisten website and start taking the survey. Now, you need to know about the rules for participating in the FedEx online survey.

Rules to Participate in FedEx Customer Survey

Before opening the website and answering the questions, you need to know some survey rules. Follow these rules to avoid getting disqualified. These rules are useful in checking your eligibility for taking the survey. I request you to read these rules and see if you meet them carefully,

  • Only individuals under 18 can participate in the survey due to the legal age restriction. 
  • If you are an employee of FedEx, please avoid taking the survey as it is not a FedEx Employee Survey.
  • There is no option for a cash alternative or any other kind of substitution for the rewards. 
  • A received or survey invitation is a must for the customer survey. 
  • Only the residents of the US or respective country can participate in the survey. 
  • Simply survey will be in English or Spanish; you need to be aware of any of the languages.
  • At the end of the survey, you have to provide your authentic contact details. 
  • The immediate family members of the employees are also not eligible to participate in this survey.

I hope you understand all these rules clearly and wish to proceed with the next point. In the following point, I will explain how you can take the survey step by step.

How to Take FedEx Survey at

If you are clear with the purpose, requirements, and rules of taking the survey, you can take the survey by following a step-by-step method below,

fedex customer survey

  • As soon as you open the page, you will have a welcome message in English and Spanish on your screen. 
  • Just click the “>>” button and move forward.
  • On the next page, you will have the option to choose English or Spanish. Choose the most comfortable language and click the “>>” button.
  • As soon as you click next, the website will load an individual question on your screen. 
  • The first question will be about the type of service you need during your first visit. It will have different options, such as shipping or picking up, full-service, self-service, etc. 
  • Please choose the right option and move forward.
  • Next, you will have to answer this question “Do you have your receipt?“. Choose Yes or No on your screen.
  • Next, provide store number printed on the FedEx Flyer or business card. 
  • If you choose no, your survey will end; if you choose yes, your survey will begin.
  • If you click the yes, you will have questions on your screen. Please answer them one after another. 
  • See the nature of the question and provide an answer accordingly. The question can be of rating, providing a description, and others.
  • The questions will be about the services and their quality. 
  • Please answer the questions honestly, as the company may verify your answers.
  • After answering all the questions on your screen, please move on to the next step.
  • Once you complete answering the questions, you need to provide your authentic email address and phone number
  • The company takes these details to contact you and inform you if you win a $5 or $7 coupon code
  • After that, please submit the survey and follow the on-screen instructions.

You can avoid mistakes by following the steps above to take the Survey. However, if you have any technical problems while taking the survey, you can contact the customer support team to resolve them.

Contact Details

Many customers who attempt to survey at the FedEx Welisten site need help with technical problems. Due to these problems, the customers need help answering the questions properly and eventually stop taking the survey and close the website. If you are facing any problem you cannot resolve on your own, please contact the below customer helpline to get a proper solution.

  • Fedex Survey Website:
  • Official FedEx Website:
  • Contact Number: 1800 463 3339

You can use the above contact details for any complaint or guidance and reach the customer support representative. Try to explain your problem in detail so that they can give you an accurate solution.


Fedex Survey is a convenient method to invite customers for sharing their honest opinions and experiences with the company. If you are a customer who has recently availed of any service from the company, this is a great chance to speak your mind and win a $7 coupon code as a reward. Going to the website and answering your questions will take only 5 to 10 minutes of your time. Kindly follow the steps I have written in this article so that you can easily avoid getting disqualified.

If you want to ask any further questions related to the FedEx Welisten survey or any related topic, kindly comment below, and I will try to reply.


Can anybody participate in the Welisten Fedex customer survey program?

Yes, anyone who is a customer of FedEx services can participate in the program and share their opinion. The participant must be at least 18 years old and a legal citizen of the respective country. 

What will FedEx do with my survey response? Will my survey information be private?

FedEx collects different responses from many customers through online surveys. After collection, the company will analyze and process all the data according to the requirement. FedEx only uses the responses to upgrade its services and maintains the privacy of each customer.

Does the company conduct a Fedex Employee Survey?

Yes, FedEx conducts employee surveys to determine employee and work details. However, these surveys are internal and not posted in the public domain. However, you can find Fedex Employee Survey hosted in the public domain by individuals such as But you can avoid these surveys as the company does not mandate them.

The survey website needs to respond. Please help me.

Please check your internet connection and reset it. If it doesn’t work, use a different device and open the website on it. If nothing works, you need to contact the customer support team. Sometimes the Fedex Welisten website stays down due to some technical problem. So you can communicate the same with the representatives.

How many stations does Fedex have?

FedEx has over 2150 stations across the world.

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