Customer Feedback Survey

JCPenney Customer Satisfaction Survey

You can take the JCPenney Customer Satisfaction Survey by visiting the official website link This survey is completely online so all the customers can take this opportunity to provide their valuable feedback on the JC Penney services and products. Because of the availability online, anyone can take this survey at any place and at any time.

jcpenny customer satisfaction survey

By taking this survey, you can give your important feedback to the company to improve the overall services and products better and give you improved customer service the next time you visit. In return the store gives you a multi-purpose coupon that you can use during the first 24 hours. By giving you this coupon, the company says thank you to you for taking time to give the survey. Next time, when you visit the store you can easily use this coupon to get the 10% off on purchase.

JCPenney Customer Satisfaction Survey Details

Name of the Survey JCPenney Customer Satisfaction Survey (2023)
URL of the Survey
Prize of the Survey Get off 10% coupon
Validity of the receipt A week – 7 days
Expiry of the Offer 30 Days since you receive the receipt
Limit of the Survey 1 person allowed per 1 receipt

JCPenney Guest Satisfaction Survey Rules and Requirements

  • You need a Personal Computer, Laptop or similar device.
  • Good internet connection speed
  • Latest JCPenney receipt with the invitation link

How to Take the JCPenney Survey Online at

jcpenney store survey

  • Please have with you a 22 Digit Access Code (Check your receipt, it will be printed on it)
  • Then you can click on Next button.
  • Now start answering the questions one after another. It is easy to use these questions to rate your overall experience. There are also multiple voice questions, boxes and other scaled rating systems which you can use to rate or provide your answers.
  • By using the text boxes you can share your experience as best or poor. So you can easily provide the answers you need by various methods than only the Multiple Choice questions.
  • You must be honest during the survey because the company only wants honest answers.
  • Once you complete the survey, you’ll get a coupon which you can use to get 10% off on purchases you make in the store. You will receive this coupon online in your email. After receiving the coupon, please follow the step by step instructions for printing the coupon.
  • If you want to print then make sure you have attached a working printer with your PC. So check all the equipment before you begin this survey.
  • To find more details about the survey, please click the option “Coupon Details & Exclusions”. You’ll find this printed below the survey page. You cannot use the coupon as you like and therefore you must read and adhere to the Rules.


So, that was everything there is to know about the JCPenney Customer Satisfaction Survey. Hope you have understood every bit of information about the survey from this article. For additional details on the topic, you can comment on me using the comment box.

Jcpenney Official Site:
Jcpenney Survey –


I cannot access the website Jcp.Com/Returns to return the products. What should I do?

If you have ordered some products from the Jc Penny’s Official Website and you do not like them, please click this link to read about the return policy –

I cannot access on my mobile phone? What is the issue?

Usually, if you type this link on your device, you will be redirected to the official website of the company But if you cannot access the website, then you must check your connection. Try changing your device or upgrade your current system.

Is the Jcpenney Com website down?

The website for JC Penney is working well and giving good performance. So, please try again. If it does not open then you can work out the solution yourself such as issues related to the website or your device.

Where to apply for the Jcpenney Salon Coupon 2023?

Go to this link – and apply for the coupons that you want. You will find all the Jcpenney Hair Salon Coupons 2023 and all the latest offers.

How should I get my www jcpenney com survey $500 gift card?

You will have to take the survey on this website to win $500 gift card. You need to have the valid receipt having the survey invitation. It will help you secure your $500 gift card. But you have to answer all the questions as honestly as possible.

I cannot use my Jcpenney Online Shopping Login for shopping Onilne. Need help urgently.

If you cannot login to the official JCPenney for online shopping with your login, then you can either reset your password, check and reset your internet, or you can use it on another device.

You can click on the link and open the login page and then you can click on the Forgot Password option to reset your password.

If you do not get success, then you can click on the helpline – 1.800.322.1189